Privacy Policy

Information Collection and Use
Wish I Had That, Inc is the sole owner of information collected on this site. We will not sell or rent this information to any outside parties. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.

Orders
During the order process, you will be asked to provide financial information such as your credit card number, expiration date or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Sharing
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes. At no time do we share financial information with shipping or manufacturing companies.

UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta , GA 30328
United States
www.ups.com
FedEx Corporation
942 South Shady Grove Road
Memphis, TN 38120
1-800-GO-FEDEX
www.fedex.com
US Postal Service Headquarters
475 L'Enfant Plaza, SW
Washington DC
1-800-ASK-USPS
www.usps.com

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Tracking
When an order is placed, the customer's IP address is documented for security integrity. We do not link IP addresses to personally identifiable information unless an order occurs, and we do not distribute or share personally identifiable information with any third party vendors except for the purpose of shipping. This site uses Google Analytics, Remarketing and Display Advertising. By visiting us, these applications and first-party cookies work together to intuitively display WishiHadThat advertisements when you visit a website that is included in the Google ad network. Opt-ing out of this feature is easy and free; set your Google ad preferences here.

Links
This website contains links to other sites. Please be aware that Wish I Had That, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Security
Wish I Had That, Inc. takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

When our order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL. Wish I Had That, Inc. uses the most advanced form of SSL software available: 128-bit encryption by Network Solutions.

Access to all of our users' information is restricted. Wish I Had That, Inc. operates in a facility that requires all employees to check in. Security cameras are positioned throughout the building in conjunction with multiple alarm systems. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you wish to have your financial information removed at the time of your order you may contact us at sales@wishihadthat.com or call toll free 1-800-419-1130 to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.

Wish I Had That, Inc. web servers and database servers, are housed and maintained in secure locations operated by Network Solutions. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Checkpoint and hardware firewall's and password protection. The servers on which Network Solutions stores personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas.

All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added, Wish I Had That, Inc. employees are notified and/or reminded about the importance of privacy and what they can do to ensure that customers' information remains protected at all times.

Wish I Had That, Inc. and it's merchant affiliates are all PCI compliant.

If you have any questions or concerns about Wish I Had That, Inc. security practices, you can send us an email at sales@wishihadthat.com.

Special Offers
To honor the privacy of our users, we offer the option to not receive these types of communications. At the time your order ships, you may opt to not receive any special offers and news by sending an email to unsubscribe@wishihadthat.com with "unsubscribe" in the subject line. Furthermore, all special offers are sent via e-mail and include an opt-out link if you no longer wish to receive special offers and news.

Choice/Opt-out
Customers who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by sending an email to unsubscribe@wishihadthat.com with "unsubscribe" in the subject line. Allow up to 72 hours for this to take effect.

Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have opted out of receiving communications from Wish I Had That, Inc., you will still be able to view news of policy changes at www.wishihadthat.com. Otherwise, you may e-mail us at sales@wishihadthat.com or call us toll free at (800) 419-1130 to ask our customer service department about changes and updates.

Last Update
The Privacy Policy contained herein became officially effective 12/21/12.

Address
Wish I Had That, Inc.
8302 Espresso Dr. #130
Bakersfield, California 93312
1-800-419-1130
Monday-Friday
7:00am - 4:00pm PST
(10:00am - 7:00pm EST)