Same Day Shipping
WISHIHADTHAT, INC. is happy to introduce Same Day Shipping (SDS) on qualified in-stock products. With SDS, orders placed before 12:00PM EST (9:00AM PST) will be packed and shipped on the same day as the order! Now, customers can have orders filled faster than ever before. Look for the Same Day Shipping logo on qualified Items.
Keep reading to see how SDS works as some restrictions apply:
If your qualified order is placed by 12:00PM EST (9:00AM PST), Monday - Friday, we will send it out that same day. If an order is placed over a weekend or holiday we will give your qualified order priority, when we return to work the next eligible business day.
If a qualified SDS item is purchased with a non-qualified item, we will do our best to honor our same day commitment. But, we do not guarantee same day processing.
When an Order Requires Customer Contact:
Sometimes, an order may require that we contact a customer to clarify the order. In that case, if we are unable to reach the customer, there could be a delay in preparing an SDS qualified order. We will always strive to process an order by the same day; but, we cannot guarantee same day service if we are unable to contact the customer by the cut-off period.
Out of Stock Items:
Qualified products that are out-of-stock cannot be fulfilled the same-day. We will contact the customer on the business day of processing for notification of any delays. The Same Day Guarantee does not apply to an order that can not be fulfilled due to an item being out of stock.
If we fail to fulfill an SDS qualified order on the same business day, we will give the customer a gift certificate valued at 10% of the order to be used on future orders at www.wishihadthat.com (up to a maximum $1000 credit). If we are unable to fulfill an SDS qualified order after two business days, we will give the customer a gift certificate valued at 25% of an order to be used on future orders at www.wishihadthat.com (up to a maximum $1000 credit). Gift Credit amount is calculated by the order value before tax and shipping. Store credit can not be used for Express shipping charges. The credit can be used toward ground shipping only.